Build your remote South African team
your way
Trusted by more than 2,000 UK businesses since 2015 giving you access to South Africa’s top talent, at up to 40% less than a UK hire, without the risk, admin or overhead.
Flexible support without adding headcount.
Starting from £15 per hour
per month
FLEX gives you access to premium remote support professionals from South Africa in a flexible monthly package.
“Stephanie is a lifesaver. She is innovative and a real benefit to the team. We scaled quickly without the overhead, and Stephanie slot into the team seamlessly.”
Rachel McLean, COO, Verity & Co
Flex
- Start from just 20 hours a month and scale as you grow
- 48hour allocation timeline with pre-vetted professionals
- We handle contracts, payroll, leave and onboarding
- Access top talent across admin, marketing and support roles
- Monthly contracts with a dedicated Client Success Manager and full flexibility
Build your remote dream team, we handle the rest.
Typically 40% less than a local hire.
DIRECT gives you access to premium full-time remote professionals from South Africa, hired to work as a long-term part of your team.
“We needed a full team to assist with a project launch, and Outsourcery was the perfect solution. From project manager to sales closer, they were able to assist us fantastic people without us needing to carry the HR risk”
Mark Ellis, COO, NimblePay
Direct
- Hire full-time talent or build teams across any remotetable role
- Fixed monthly fee covering salary, benefits, HR and HQ support
- Fully compliant setup with no overseas payroll or legal headaches
- 28-day hiring timeline with pre-vetted professionals
- No employer risk and no long-term contracts required
Find your fit: Flex vs Direct
Flex
Direct
Ideal for
Fractional and flexible support
Growing businesses building core roles
Role type
Support roles
Any remotable role
Typical hours
20–160 hours per month
Full-time
Time to hire
Hire in 48 hours
Hire in less than 28 days
Employment
Employed by Outsourcery
Employed by Outsourcery
Management
You manage tasks, we support
You manage day to day, we handle HR
Payroll & compliance
Outsourcery
Outsourcery
Continuity cover
Yes, HQ-backed
Your responsibility
Notice period
No notice period in the first month, then one full plan month notice
One full calendar month
FLEX
Ideal for founders and lean teams
20 – 160 hours per month
Flexible monthly subscription
Employed & payroll managed by Outsourcery
Hire within 48 hours
DIRECT
Ideal for growing businesses building core roles
Full-time remotable roles
Monthly fee per team member
Employed & payroll managed by Outsourcery
Hire in less than 28 days
High-quality South-African talent at your fingertips
Customer Support Specialist
OS Hourly rate
UK hire cost
Administrative Assistant
OS Hourly rate
UK hire cost
Social Media Manager
OS Hourly rate
UK hire cost
Digital Marketing Manager
OS Hourly rate
UK hire cost
Finance Administrator
OS Hourly rate
UK hire cost
IT Project Manager
Hire with Outsourcery
Fully loaded UK salary
All deductions and benefits incl.
AI Analyst
Hire with Outsourcery
Fully loaded UK salary
All deductions and benefits incl.
Customer Success Manager
Hire with Outsourcery
Fully loaded UK salary
All deductions and benefits incl.
Sales Support Specialist
Hire with Outsourcery
Fully loaded UK salary
All deductions and benefits incl.
Bookkeeper
Hire with Outsourcery
Fully loaded UK salary
All deductions and benefits incl.
What you save compared to a full-time hire
Wondering how Outsourcery compares to hiring in-house?
Our cost calculator shows what you could save by replacing a full-time employee with one of our skilled remote professionals.
*Saving = the cost difference between you doing the work and having us do it {hourly}
Frequently asked questions
Roles and Services
We fill fractional or full-time roles that support three key functions in your business: Back-office and Operations, Client-facing Support, and Marketing and Growth. Whether you need an Executive Assistant, a Customer Support Specialist, or a Social Media Manager, we match you with a remote professional who owns that role fully. They are trained, embedded, and supported by our HQ, so you can delegate with confidence.
These are the roles that keep your business running behind the scenes. These are experienced professionals who bring structure, consistency, and reliability to your internal operations. Typical roles include Executive Assistants, Finance Administrators, HR and Recruitment Coordinators, and Operations Coordinators. Each one is dedicated to helping you manage the day-to-day while you focus on growing the business.
Client-facing roles focus on improving customer experience and supporting revenue-generating activity. These professionals work directly with your clients, leads, or sales team to provide fast, professional communication and follow-up. Common roles include Customer Support Specialists, Account Coordinators and Sales Support Specialists. Each role is filled by someone who represents your brand and keeps service levels high.
These are strategic and execution-focused roles designed to help you maintain visibility, generate leads, and grow your pipeline. We place skilled professionals into positions such as Digital Marketing Managers, Social Media Managers, and Marketing Project Coordinators. Each one is trained to work with your existing systems and tools while driving consistent, results-oriented output.
Every Outsourcerer is a permanent member of our team and goes through a thorough onboarding and role-specific training process. They receive ongoing support, feedback, and upskilling through our HQ team. We also provide AI tools and training to help them work more efficiently and deliver sharper results. Your Client Success Manager ensures everything stays on track and aligned to your goals.
Yes. Every Outsourcerer is trained in using AI to improve efficiency, accuracy, and productivity. We regularly upskill our team on new tools and best practices, so they can work smarter and deliver even more value. From automation to reporting, AI helps your Outsourcerer spend more time on meaningful work.
Subscriptions and Pricing
Our service is built on a flexible monthly subscription. You choose the number of hours based on the role you need filled, starting from as little as 20 hours per month. Each subscription covers one clearly defined role in your business, such as Executive Assistant, Social Media Manager, or Customer Support Specialist. Your Outsourcerer becomes a dedicated member of your team in that role.
Pricing depends on the number of hours and the complexity of the role. You only pay for the hours you need, and there are no hidden fees or long-term commitments. On average, clients save around 40% compared to hiring someone in-house.
Your subscription includes a dedicated Outsourcerer who fills a defined role in your business. It also includes time tracking, training and oversight from our HQ team, and support from a dedicated Client Success Manager. If your Outsourcerer is ever unavailable due to illness or planned leave, we provide skilled cover to ensure continuity.
Yes. You can adjust your hours at any time depending on your business needs. Most clients start with a smaller plan and scale up as the role becomes more established. We make it easy to grow your support without needing to go through a full hiring process.
Unused hours do not roll over to the next month. Your Outsourcerer will help identify ways to use your hours effectively. If you consistently have hours left over or run out too soon, your Client Success Manager can help you adjust your plan to better match your needs.
Recruitment Services
Yes. In addition to our subscription plans, we offer a recruitment service for clients who want to hire a remote professional directly. This is ideal if you are building your own in-house remote team but want help with finding and vetting the right candidate.
Our recruitment service includes everything from role scoping and advertising to screening, interviews, and offer management. We also carry out background checks at the offer stage, including references, ID, credit, and criminal record checks. Once you have made your decision, we assist with onboarding and handover.
Yes. If your new hire leaves or is terminated within the first 90 days, we will rerun the process once at no extra cost. If we are unable to find a suitable replacement within eight weeks, we offer a partial refund based on how long the original hire stayed in the role.
With recruitment, you are hiring and managing the candidate directly. With a subscription plan, your Outsourcerer remains an Outsourcery employee, fully managed, trained, and supported by our HQ team. Subscriptions are ideal if you want a flexible, low-risk solution without the need to manage payroll, performance reviews, or employment compliance.
DIRECT hiring model
DIRECT is our full-time hiring model. It allows you to hire a dedicated remote professional for any remotable role, while Outsourcery remains the legal employer.
DIRECT can be used for any remotable role across operations, finance, marketing, sales, technology, data, legal, and more.
Yes. DIRECT is designed for full-time hires where consistent ownership and long-term capacity are required.
Most DIRECT roles are filled within 28 days. We handle sourcing, vetting, and shortlisting so you only meet candidates who meet your requirements.
Outsourcery remains the employer. We manage contracts, payroll, benefits, leave, and compliance while you manage the day-to-day work.
DIRECT includes structured setup and onboarding support to ensure a smooth start, with ongoing HR and compliance managed by Outsourcery.
Yes. DIRECT typically saves up to 40% compared to equivalent UK hires, without compromising on quality, professionalism, or time zone alignment.
FLEX hiring model
FLEX is our fractional hiring model. It gives you access to premium remote support professionals on a monthly subscription, starting from 20 hours a month, without committing to full-time headcount.
FLEX is designed for support roles such as virtual assistants, marketing support, customer support, and operational roles. These professionals take ownership of their role and integrate into your team.
Yes. FLEX can scale from fractional hours up to full-time support. Many clients start part-time and increase hours as their needs grow, without restarting the hiring process.
FLEX runs on a monthly subscription. You can scale hours up or down as your needs change, making it ideal for fluctuating workloads or evolving priorities.
In many cases, FLEX support can be allocated within 48 hours, depending on role requirements and availability, allowing you to move quickly without long recruitment timelines.
Outsourcery employs the team member. We manage payroll, leave, HR, and compliance, so you avoid employment risk while gaining embedded support.
All time is transparently logged and shared with you. You can clearly see how hours are used and where value is delivered.
If the fit is not right, we arrange a talent swap as quickly as possible to ensure continuity with minimal disruption.
Every FLEX client has a dedicated Client Success Manager, structured onboarding, regular check-ins, and HQ support to ensure ongoing performance and alignment.
Ready to scale without the overhead?
Tell us what you need, and we will help you choose the right model, then find the right person.
